At Rosdorf Park®, we respect the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal information. Please read this notice carefully to understand our policies and practices.
Information We Collect
Rosdorf Park® collects certain personal information and browsing behavior when you visit our website or make purchases. This includes:
- Contact details – We collect information such as your name, email address, postal address, and phone number when you register an account, make a purchase, or contact customer service.
- Payment information – Credit card numbers, billing address, and payment history are collected to process orders and prevent fraud. Financial data is encrypted and tokenized for security.
- Product preferences – Details about your favorites, viewed items, and order history help us recommend relevant products and services.
- Web behavior – Our website uses cookies to analyze traffic patterns, site usage, and related site statistics. No personal information is contained in or collected through cookies.
How We Use Your Information
Rosdorf Park® uses your personal information in the following ways:
- Fulfilling orders – We use name, address, payment method, etc. to complete transactions, deliver products, and provide customer service related to orders.
- Marketing communications – With your consent, we will periodically send promotional emails, texts, or mailings we think you’ll find valuable using the contact information you provide. You may opt out anytime.
- Product development – We analyze buying trends and traffic patterns without identifying individual customers to improve our merchandise and site design.
- Legal compliance – If required by law, we will disclose the information needed, such as for tax reporting or preventing fraud and abuse.
Data Retention
We retain your personal information only as long as necessary for business purposes and legal requirements:
- Customer data – Contact details, orders, and payment history are kept on file for 6 years after the end of your customer relationship with us to comply with tax and financial regulations.
- Marketing data – If you opt in to receive marketing communications, we will retain your contact information until you opt out or request removal.
- Web analytics – Traffic data is aggregated and then deleted after 12 months.
Sharing with Third Parties
We do not sell or rent your personal information to third parties for marketing. We share data only in these limited scenarios:
- Service providers – We occasionally hire companies to perform services like fulfilling orders, processing payments, monitoring site activity, surveys, etc. They have limited access to perform those duties but cannot use data for other purposes.
- Business transfers – If we are sold to or merge with another entity, customer data will transfer to the new owners. You will be notified if any transfer takes place.
- Legal obligations – Customer data may be disclosed when required by law, court order, or government agencies.
Your Rights
At Rosdorf Park®, we make it easy for you to control your information. You may:
- Opt-out of non-essential communications by clicking the unsubscribe link in any marketing email or adjusting settings in your account.
- Access your personal data in our records and correct any inaccuracies by emailing [email protected].
- Request deletion of your personal data from our records.
- Obtain a PDF copy of your data for personal records by emailing [email protected].
- Contact [email protected] with any privacy-related questions or concerns.
Security of Your Information
Protecting customer privacy and data is a top priority at Rosdorf Park®. Our practices include:
- Encryption – Personal data is encrypted via Secure Socket Layer (SSL) technology when transmitted over the internet. Financial data is tokenized for processing.
- Firewalls and access controls – Our servers and computer systems are protected by firewalls, intrusion prevention systems, and authentication controls.
- Data backups – Customer data is regularly backed up and protected in a secure disaster recovery facility in case of emergency.
- Office security – Our offices are designed to prevent unauthorized entry or access to customer data. Employees undergo background checks.
- Staff training – Employees receive regular training on security procedures, privacy practices, and recognizing threats.
- Audits – Our security controls and policies undergo frequent audits by independent third parties to ensure we maintain rigorous standards.
While we aim to protect your personal information, no method is completely secure. Contact us immediately if you believe your data has been compromised.
International Customers
By using our website or providing your information, you consent to its storage and use as outlined here. If you are a non-US customer, your personal information may be transferred and processed on servers or databases outside your home country and subject to the laws of the US and other countries. US laws provide a level of data protection comparable to the laws of most industrialized countries.
Changes to this Policy
We may occasionally update our Privacy Policy as needed by posting the revised version with an updated revision date. For significant changes, we may also announce updates through our website or by email. You should check back periodically to review the latest version.
Minors
The Rosdorf Park® website is meant for those age 18 and over. We do not knowingly collect information from minors under 18 without consent from a parent or guardian. Please contact us if you believe we may have unknowingly collected data from a minor so we can delete this data.
California Resident Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including:
- The right to request disclosure of personal information collected and how it is used, including sharing with third parties for their own marketing.
- The right to request deletion of your personal information.
- The right to opt out of sale/sharing of your personal information.
To exercise any CCPA rights regarding your personal information, you may contact us at [email protected] or the address below.
How to Contact Us
If you have any questions about this Privacy Policy or use of your personal information, please email us at [email protected] or write to:
Rosdorf Park® Privacy Officer
1234 Main Street
Beverly Hills, CA 90210
We will promptly respond to any inquiries about our privacy practices within 30 days. If you have an urgent privacy-related request, please call 1-800-123-4567 for immediate assistance.
We value the trust you place in us to use your information responsibly. Thank you for taking the time to review our Privacy Policy. We hope you enjoy browsing and shopping at Rosdorf Park®!
